Industry Statistics:

The Staffing and Recruiting Industry
  • Canada’s staffing and recruiting industry group represents about two million temporary workers or 13.6% of the country’s workforce. (Statistics Canada)
  • The staffing and recruiting industry generates more than $15 billion in revenue toward Canada’s economy.
  • The industry supports the following functions: information technology (IT); engineering; administrative support; sales & business development; finance & accounting; human resources; professional/managerial services; healthcare; and industrial services.
  • The industry is primarily engaged in:
    • Permanent placement
    • Temporary placement/staffing
    • Executive search
    • Co-employment staffing services
  •  Many staffing and recruiting firms also offer:
    • Contract staffing
    • Temp-to-hire
    • Direct hire
    • Managed service provider (MSP)
    • Skills assessment
    • Training and upgrading
    • Payroll and benefits administration
  • Canada’s workers use staffing and recruiting firms’ services to:
    • Break into the workforce
    • Bridge to a permanent job
    • Access expert support to attain the most attractive offer, benefits and perks
    • Enhance their skills
    • Transition to a new career
    • Gain Canadian experience
    • Support side pursuits through flexible hours
    • Ease into retirement
  • Canadian businesses turn to staffing and recruiting firms’ services to:
    • Gauge employee fit before hiring
    • Access a wider range of talent, including candidates with specialized or scarce skills
    • Fill positions quickly
    • Adjust workforce to meet rapidly changing business needs (to special project, seasonal, long-term or unanticipated absence needs)
Statistics Canada Highlights for 2016 (most recent year on record)*
  • The employment services industry group generated $13.4 billion in operating revenue, with an operating profit margin of 3.6%.
  • More than 86.3% of total operating expenses went to salaries and subcontract expenses, followed by salaries, wages and benefits (58.9%) and subcontract expenses (27.4%).
  • Most of the industry’s operating revenue is generated by firms in Ontario ($7.8 billion or 58.5%), followed by those in Alberta (16.8%) and Quebec (13.5%).
  • Temporary staffing services contributed the most to the industry group's sales (50.4%), followed by: permanent placement and contract staffing services (40.3%); and other sales of goods and services (9.3%).
  • The business sector accounted for the majority of total sales in the industry (85.9%), followed by: government, not-for-profit organizations and public institutions (11.1%); and individuals and households outside Canada (0.7%).
  • E-commerce sales represented 1.6% of total sales made by the employment services firms.

*Source: Statistics Canada Report on 2016 Survey of Employment Services - Modified: 2018-02-27